Guest Experiance Coordinator

Milaidhoo Island Resort

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  • Employment Type: Full Time
  • Education: Degree
  • Experience: Not Stated
  • Salary: Not Stated
  • Vacancies:
  • Apply by: 15 Sep 2019

Job Description

  • Educates guests on the mission and vision of Taste Project, and promotes the organization and organizational events.
  • Manages and trains volunteers on our Welcome Team including Lobby Attendants, Greeters, Hosts/Hostesses, and Welcome Team Leads; and is willing to complete each Welcome Team Member role if needed.
  • Manages and trains volunteers on our Service Team including Bussers, Food Runners, Servers, and Service Team Leads; and is willing to complete each Service Team Member role if needed.
  • Monitors the activity of guests to ensure adherence to facility policies and provides support in handling guests and critical issues.
  • Interacts with all volunteers to promote inclusion and a sense of belonging.
  • Coaches volunteers on proper service etiquette, health department requirements, and overall service quality.
  • Assists guests in need in locating additional resources available in Fort Worth.
  • Responsible for reconciling cash and receipts on a daily basis.
  • Other duties as assigned.