Greet Incoming Customers
Often, a food and beverage attendant is the first person a customer encounters when entering a restaurant. In this role, these attendants welcome customers to the establishment, take names for seating purposes, direct customers to their table, and hand out menus.
Explain Menu Offerings
Food and beverage attendants might be responsible for giving details about select menu items, describing any specials being offered by the restaurant. They also handle minor customer complaints and concerns that do not need the intervention of a manager.
Deliver Food and Clean Tables
It is typically up to food and beverage attendants to deliver food and drinks to each table. They refill water glasses, ask customers if they wish refills on purchased drinks, and ensure that customers are satisfied with their order and the service provided. They might also clear tables to be prepared for incoming customers.