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  • Employment Type: Full Time
  • Education: Diploma
  • Experience: 1 - 3 Years
  • Salary: Not Stated
  • Vacancies:
  • Apply by: 03 Aug 2019

Job Description

Restaurant Captain Duties and Responsibilities:

  • Always greet and welcome guests promptly in a warm and friendly manner.

  • Always thank and give fond farewell to guests conveying anticipation for their next visit.

  • Assist guest with table reservation.

  • Assist guest while seating.

  • Ensure guest are serviced within specified time.

  • Has a good knowledge of menu and presentation standards.

  • Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.

  • Able to answer any questions regarding menu and assist with menu selections.

  • Able to anticipate any unexpected guest need and reacts promptly and tactfully.

  • Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.

  • Serve food courses and beverages to guests.

  • Set tables according to type of event and service standards.

  • Record transaction / orders in Point of Sales systems at the time of order.

  • Communicate with the kitchen regarding any menu questions, the length of wait and product availability.

  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

  • Check with guests to ensure satisfaction with each food course and beverages.

  • Responsible for clearing, collecting and returning food and beverage items to the proper area.

  • Maintain cleanliness of work areas, china, glass, etc. throughout the shift.

  • Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly

  • Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.

  • Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.

  • Ensures that hotel brand standards and SOP's are consistently implemented.

  • Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.

  • Completes the daily responsibilities that are set for each individual shift.

  • Complete closing duties, including restocking items, turning off lights, etc.

  • Conducts monthly inventory checks on all operating equipment and supplies. 

  • Take an active role in coaching and developing junior staff.

  • Any other duties related to food and beverage service assigned by the manager.


  • A positive "can-do " attitude.
  • inter-personal and communication skills
  • excellent written and oral English